CHAPTER 4 A People-Centric Focus on Performance

At the heart of the engaging leader approach is creating win-win situations for everyone: for the people being engaged, for the leaders themselves, and for their organizations. Engaging leadership elicits the best work from people in meaningful ways. Beyond creating conditions for engaged performance by building trust and finding unique motivators for individuals, it is important to understand how to manage that performance. This brings us the third cornerstone of engaging leadership: a people-centric approach to managing performance.

Increasingly over the past two decades, organizations and leaders ...

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