59. Crisis management
Facing the week from hell? Here’s how to survive it. This is the toolbox for navigating through those really stressful, busy times.
Dorothy Parker, on hearing a telephone ring, apparently drawled ‘What fresh hell is this?’ We’ve all been there. On really busy days with multiple deadlines, I’ve got to the stage where I’m scared to answer the phone in case it’s someone demanding something else of me. Then I made a conscious decision to stop being such a victim. My attitude became ‘Why fear the worse until it happens?’ Every time a negative thought crosses your brain, cancel it out with a positive one. This takes practice. An easy way to do it is to develop a mantra to suit whatever crisis you’re in today ...