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The Critical Few by Jon R. Katzenbach, Gretchen Anderson, James Thomas

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Appendix

A sample focus group agenda and interview questions are included here as illustration and support tools to guide you in your own cultural evolution journey.

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Sample Culture Interview Questions

• How would you describe the culture of your organization?

– What are some aspects of the culture that you feel are distinctive or unique (e.g., relationship based, metrics driven)? What makes people proud to work here?

• Can you describe any specific behaviors or aspects of the culture that detract from your strategic goals?

– What keeps you up at night? What do you complain about at home?

• What elements of the formal organization (formal processes, ...

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