Chapter 3. FLEXIBILITY AT WORK: The Basics of Custom Fit

Embarking on a journey toward changing the American workplace, it's wise to remember that every journey begins with a single step. Denver businessman Jim Johnson took that step several years ago when he attended a talk by law professor Joan Williams, director of the Center for WorkLife Law. Jim's wife, herself an attorney frustrated by how her work and personal life were too often at odds, convinced him to go. Moved by both the logic of Williams's arguments and the moral urgency to make work compatible with family responsibilities, Jim decided to reorganize his hundred-year-old company. Johnson Moving & Storage now offers flexible options to approximately 30 percent of its 225 employees, ...

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