July 2022
Beginner to intermediate
204 pages
7h 45m
English
Since Organ’s original definition of organizational citizenship behaviors (OCBs) in 1988, researchers have been trying to explain employee discretionary behaviors that promote effective organizational functioning (Van Dyne, Graham and Dienesch, 1994; Podsakoff and MacKenzie, 1997; Podsakoff et al., 2000; Organ, Podsakoff and MacKenzie, 2006). These behaviors may include helping behavior, sportsmanship, organizational loyalty, organizational compliance, individual initiative, civic virtue and self-development (Podsakoff et al., 2000), but generally have been lumped together as OCBs. Originally, different from task behaviors, OCBs ...