CHAPTER 5
THE ELEMENTS OF DECENCY AND HOW THEY WORK TOGETHER
“The only thing of real importance that leaders do is to create and manage culture.”
—EDGAR SCHEIN
Common decency is not necessarily the term most associated with the business world today. If news headlines are a guide, a case can be made that decency is one of the less frequently used tools that leaders have in their management toolbox.
News reports and headlines tend to focus on the negative. Indecency creates conflict, and conflict attracts viewers. There is no news value perceived in headlines such as “Business Leader Handles Difficult Situation with Decency.” But when a CEO is ...
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