Endnotes
Introduction
1. “Study of Employee Benefits: 2007 & Beyond.” www.prudential.com/.../StudyofEmployeeBenefits_2007andbeyond.pdf
2. “8th Annual Study of Employee Benefits Trends.” www.whymetlife.com/trends/downloads/MetLife_EBTS09.pdf
3. “The Cost of Paying Attention: How Interruptions Impact Knowledge Worker Productivity.” www.basex.com/web/tbghome.nsf/23e5e39594c064ee852564ae004fa010/ea4eae828bd411be8525742f0006cde3/$FILE/CostOfNotPayingAttention.BasexReport.pdf
4. J.D. Power and Associates 2008 National Health Insurance Plan Studysm
Chapter 1
1. Saul D. Alinsky, Rules for Radicals, Vintage, 1989.
2. David K. Foot and Daniel Stoffman, Boom, Bust & Echo: How to Profit from the Coming Demographic Shift, Saint Anthony Messenger Press ...
Get The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance now with O’Reilly online learning.
O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.