17. Leaving the Company

In this chapter, you learn how to

Manage an employee resignation as you deal with your disappointment that the employee is leaving

Fire an employee as gently and respectfully as possible

Communicate during a layoff

Ensure that the employees who remain are kept informed and feel valued

“You Say Good-bye, and I Say Hello”

And now we come to the end—of your relationship with your employee. We’re devoting this final chapter to communicating departures—from a resignation to a firing to a layoff.

As always, our focus is on how to communicate, not on the legal, financial, and logistical aspects of separation. (Quite a few books have been written about those topics, including Employee Termination Source Book by Wendy ...

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