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The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
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The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations

by Amydee M. Fawcett, CSCMP, Stanley E. Fawcett
January 2014
Intermediate to advanced content levelIntermediate to advanced
224 pages
6h 24m
English
Pearson
Content preview from The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations

To our families—up and downstream.Our parents (Stanley, Francine, Arthur Dean, and Amy) have provided years of encouragement.Our children (Carisa, Tannen, Kjanela, Dallin, Keana, and Taft) bring constant inspiration to our lives.Thank you!

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Publisher Resources

ISBN: 9780133453881Purchase book