An Introductory Case Study
This partly imaginary case study shows what this book is about.
San joined the Navy from school. His parents could never have afforded a university course but he was a clever young man and was selected for officer training. Two years later he joined his first ship as a junior officer. He was an assistant communications officer. The first project the Captain gave him was rewriting the phone directory for the Model 600 telephone network aboard. He worked hard on this and using all his limited experience he produced an impressive booklet. It was an alphabetical list of crew members and each entry was cross-referenced with office or work space. He reported to the Captain ahead of schedule and presented his masterpiece. The ...
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