© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2021
L. BoonstraThe Definitive Guide to Conversational AI with Dialogflow and Google Cloudhttps://doi.org/10.1007/978-1-4842-7014-1_5

5. Bot Management

Lee Boonstra1  
(1)
AMSTERDAM, Noord-Holland, The Netherlands
 

Dialogflow not only provides great tools for writing conversations and bot building but it also provides features for bot management. Agent Validation and Agent Training are such features. It makes life much easier for conversational designers who are building complex bots in an enterprise environment.

Agent Validation reviews your agent out of the box, and with Agent Training your agent can learn new knowledge during conversations. Although the intent ...

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