About the Authors

Bijay K. Jayaswal is the CEO of Agilenty Consulting Group, LLC. He has held senior executive positions and has consulted in quality and strategy for the last 25 years. His consulting and research interests include value engineering, process improvement, and product development. He has taught engineering and management at the University of Mauritius and California State University, Chico and has directed MBA and Advanced Management programs. He has helped introduce corporate-wide initiatives in reengineering, Six Sigma, and Design for Six Sigma and has worked with senior executive teams to implement such initiatives.

Dr. Peter C. Patton is professor of Quantitative Methods and Computer Science at the University of St. Thomas, ...

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