Chapter 2
Re-Design School
In this chapter, you will learn the techniques and practices that you can apply to level up from a tactical designer to a strategic designer. They include honing communication skills, gaining a holistic understanding of the product space, proficiency in analytics, using diplomacy, and creating persuasive documentation to connect the dots. Key to your success and influence will be the partnerships with your internal business and technology partners you are able to develop and nurture. Finally, one role you will need to embrace as a strategic leader is that of workshop facilitator. It sounds like a lot (and it is) but don’t worry, you’ll find step-by-step guidance in this chapter.
A Dual Role for Strategic Designers ...
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