The Devil Emails at Midnight

Index

• A
  • Accountability:
    • for fear‐based leadership, 101–102
    • for microaggressions, 36–37
    • for mistakes, 159
  • Achor, Shawn, 139–140
  • Age, 126–127
  • Attractiveness, of leaders, 130

• B
  • Bad bosses. See also specific types
    • being one, 1
    • commonalities of, 5–6
    • insensitivity over grieving employees, 198
    • learning from, 205
    • taking advantage of team members, 169
    • temporarily bad, 3
  • Bereavement policies, 197–200
  • Better Up, 140
  • Biases:
    • challenging, 8
    • interrupting your own, 114–116
    • of team members, 117–118
    • toward pregnant women and mothers, 111–112
  • Boomerang employees, 189
  • Bosses:
    • bad, see Bad bosses
    • bullying by, 31
    • effect of, on culture, 8
    • first‐time managers, 67–69
    • kindness of, 128
    • power of, 8
  • Bright Horizons, 117
  • Bullying, 31, 37. See also Microaggressions
  • Burnout:
    • and false sense of urgency, 80
    • and fear‐based leadership, 98–101
  • Busyness, 80–81
  • Bystander intervention training, 37–38

• C
  • Calendars, decluttering, 19–20
  • Career advancement, 187–189
  • Center for Creative Leadership, 67
  • Changes, for reengagement, 51
  • Checking in, with grieving colleagues, 203–204
  • Coaching, 68
  • Colleagues, supporting grieving, 201–204
  • Communication:
    • culture of transparent, 159–161
    • destroyed by fear, 97
    • pausing before speaking, 157–158
    • with team members, 50–51
  • Competence:
    • and age, 126–127
    • assessing other's, 132–133
    • assessing your, 128–129
  • Compliments, excessive, 143–144
  • Connecting, with team members, 20–21
  • Creativity, 98
  • Culture:
    • and accountability, 36–37, 101, 102
    • effects ...