The Person in the Mirror: Overcoming Questions about Your Competence
The chief executive officer (CEO) of a large financial services company made a bold invitation to his employees. Noting that it is lonely at the top, and that no one provided him feedback about his performance, he requested that his staff offer him constructive criticism. Taking the CEO at his word, one of his senior staff requested an appointment a few weeks later. Several people had voiced their concerns to this staff member about the CEO’s abrasive behavior and the impact it had on staff morale. The senior staff member decided to summon her courage, and at the appointed time, marched into the CEO’s office. After some brief chitchat and business news, the senior ...
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