The writing of a book involves many people. First, I am immensely indebted to my coauthor, Alan Weiss. I am grateful that he has been both a mentor and a close ally in the writing and publishing of our book. It is safe to say that, without Alan’s support and encouragement, this book would not have been written! The advice and counsel he has provided have been priceless. Also, I appreciate Rob Zwettler at Business Expert Press for his guidance and encouragement in completing the book. Special thanks go to Noelle Livengood, who provided assistance with the graphics and the captions and added greater interest and humor to each chapter.
My personal thanks go to a team of my family members whose help was invaluable. First, my dear ...
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