
Confidential Messaging Rules and Tools 61
nal e-mail conversations that take place among employees, according to
the 2007 Electronic Monitoring & Surveillance Survey from American
Management Association and ePolicy Institute.
9
When it comes to the
protection of confidential company data, management’s failure to track
internal e-mail is a potentially costly oversight. As the following disaster
story illustrates, there simply is no guarantee that internal e-mail will
stay internal.
REAL-LIFE INTERNAL E-MAIL DISASTER STORY:
INTERNAL E-MAIL CRACKS KICKBACK CASE
In 2004, the world’s largest insurance broker, Marsh &
McLennan, was accused by then–New York Attorney ...