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The Economics of Higher Purpose
book

The Economics of Higher Purpose

by Robert E. Quinn, Anjan V. Thakor
August 2019
Intermediate to advanced content levelIntermediate to advanced
216 pages
5h 18m
English
Berrett-Koehler Publishers
Content preview from The Economics of Higher Purpose

CHAPTER TEN

STEP 4 Turn the Higher Purpose into a Constant Arbiter

Once when we were conducting a program for executives from across the globe, two of the executives shared a problem with us. They said that their boss, the CEO, had fixed a retirement date in the distant future and that he had checked out and had been behaving in completely self-interested ways. The employees all recognized this. While the two executives did not express it that way, they felt that the principal–agent contract was violated. The CEO was not doing his part, and the employees reacted by withdrawing themselves. They came to work, but they did not bring their hearts. They worked only as hard as they were forced to work. The consequences were serious—an organization ...

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Publisher Resources

ISBN: 9781523086429