The Effective Hiring Manager

Index

A

• Abbreviations, in notes, 138
• Academia, résumés (curriculum vitae) for, 63–64
• Accomplishments
  • as experience, 53
  • measuring, 57–58
  • as “noteworthy,” 56–57
  • responsibilities vs., 55–56
  • résumé screening for, 55–56
• Accuracy
  • résumé screening for, 62–64
  • of work product, 24
  • See also Reference checking
• Across-the-desk interviewing, 98
• Admin (onboarding phase), 192
• Age discrimination, 47–48
• Alerts, from cell phones, 99
• Assessment exercises, behavioral interviews vs., 32
• “At will” employment, 69
• Auzenne, Michael, xii–xiii. See also Manager Tools

B

• Behavioral interviews
  • asking behavioral questions, 124
  • creating questions for, 31–37
  • examples of questions for, 39–40
  • identifying behaviors desired in candidates, 21–30
  • informal meetings and social media behavior, 67–68
  • phone screening and, 79
  • probing answers in, 139–144
  • technical interviews and, 109–110
  • “what and why” method of reporting and, 149–151
• Body language, 24
• Bulleted items, on résumés, 52–55

C

• Candidates
  • communication skills of, 131–132, 143–144
  • comparing and ranking problems, 92–93
  • disclosing physical interview setup to, 97
  • evaluating questions of, 126–132
  • experience of, 22–23, 53
  • multiple candidates and making offer, 152–153, 174 (See also Declination process; Offer process)
  • panel interviews disliked by, 104–106
  • saying “no” to, 13–17, 13–18
  • standardized interview questions for, 111–116
  • See also Deciding and offering; Hiring preparation; Hiring principles; Interviewing; Onboarding process; Screening process
• Career ...