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John Adair, Action Centred Leadership, Gower Publishing, 1979, ISBN 978-056602-14-5

Robert Bacal, Performance Management (Briefcase Books), McGraw Hill, 1998, ISBN 978-0070718-66-1

Sue Bishop, The Complete Feedback Skills Training Book, Gower Publishing, 2000, ISBN 978-0566082-18-4

Sarah Cook, Steve Macaulay and Hilary Coldicott, Change Management Excellence, Kogan Page, 2004, ISBN 978-0749440-33-6

Maureen Cooper and Bev Curtis, Managing Poor Performance, Network Educational Press Ltd, 2000, ISBN 978-1855390-62-1

Jon Katzenbach and Douglas Smith, The Wisdom of Teams, Harper Business Books, 2003, ISBN 978-0060522-00-1 ...

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