Book description
Thoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed to give real-world managers and aspiring managers the information and tools needed to meet the demands of their jobs directly rather than working around the constraints of government. The Effective Public Manager offers a proven approach to implementing efficient management tools in a dynamic political, organizational, economic, and technological context.
New to this edition
Information on the transformation of media, both traditional and social
An analysis of the changing nature of work and privatization trends
An examination of national security and the current thinking regarding accountability, transparency, and crisis communication
An online instructor's guide, which includes discussion questions and updated PowerPoint slides
Table of contents
- Cover Page
- Essential Texts for Public and Nonprofit Leadership and Management
- Title Page
- Copyright
- Contents
- Dedication
- PREFACE
- Acknowledgments
- THE AUTHORS
- CHAPTER ONE: THE PERPETUAL CRISIS IN PUBLIC MANAGEMENT
- CHAPTER TWO: DEFINING EFFECTIVE PUBLIC MANAGEMENT
- CHAPTER THREE: HOW TO FIND AND KEEP GOOD PEOPLE
- CHAPTER FOUR: DEVELOPING EFFECTIVE WORKING RELATIONSHIPS
-
CHAPTER FIVE: STRUCTURING SYSTEMS, TASKS, AND RESPONSIBILITIES
- How the Organization's Structure Can Help Managers Manage
- What Reorganization Should Accomplish and When It Is Worth the Effort
- How to Maintain Control Without Suffocating Staff Members
- How to Break Down Projects into Manageable Tasks
- How to Make Sure Task Assignments Are Fair and Reasonable
- How to Ensure That Work Is Assigned to the Right People, Gets Done, and Gets Done Well
- CHAPTER SIX: UNDERSTANDING AND APPLYING INNOVATION STRATEGIES IN THE PUBLIC SECTOR
- CHAPTER SEVEN: THE ART AND CRAFT OF CONTRACTING
-
CHAPTER EIGHT: GATHERING, ORGANIZING, AND USING INFORMATION
- How to Avoid Having Too Much of the Wrong Information and Not Enough of the Right Information
- How to Project Information Needs
- How to Influence the Flow of Information into Your Organization
- How to Organize the Flow of Information Within Your Organization
- How to Control and Improve the Description, Synthesis, and Analysis of Information
- How to Control and Improve the Flow of Information from Your Organization
- CHAPTER NINE: MASTERING THE BUDGETARY PROCESS
-
CHAPTER TEN: SHAPING ORGANIZATIONAL GOALS AND STRATEGIES
- Why Strategy Is Important
- How to Develop and Implement Strategy
- How to Estimate What Your Organization Is Capable of Doing
- The Role of Leadership in Strategy Implementation
- How Strategy Can Help You Wake Up a Sleepy Organization
- What to Do with the Work You Are Given
- How to Ensure That Your Organization's Work Is Ethical
- CHAPTER ELEVEN: COMMUNICATING WITH THE MEDIA, STAKEHOLDERS, AND THE PUBLIC
- CHAPTER TWELVE: SURVIVING AND THRIVING IN PUBLIC SERVICE
- REFERENCES
- ADDITIONAL RESOURCES
- NAME INDEX
- SUBJECT INDEX
Product information
- Title: The Effective Public Manager: Achieving Success in Government Organizations, 5th Edition
- Author(s):
- Release date: August 2013
- Publisher(s): Jossey-Bass
- ISBN: 9781118555934
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