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SKILL ONE

How to Diagnose and Correct People Problems The Wedge

The New Organizational Wedge Model—No More Pyramids

Diagnosing and solving people problems begin by understanding the basic configuration of today’s organizations. Historically, the classic model for organizational structures has been the pyramid, where a small number of executives resided at the pinnacle, senior managers sat just below that, a slew of middle managers populated the midsection, and the widest, biggest, and lowest tier represented the employee base (Figure 1.1, left-hand side). It was top-down management, and the hierarchy represented the relative distribution of authority, ...

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