SKILL SEVEN
How to Succeed When Faced with Change, Problems, and New Challenges
The Black Box Effect
What do change, problems, and new challenges have in common? They all involve managing uncertainty. In project management, uncertainties are normal, expected, unavoidable, and inherent in the work. You have to contend with uncertainties in project execution, schedules, budgeting, procurement, contracting, and technology, as well as in leading people. Nothing in project management is predictable or guaranteed, so you’d better be good at managing uncertainty.
How is managing uncertainty a people problem? Uncertainty causes fear in people—often manifested ...
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