Introduction
In the prison camps (in Korea), 80% of the people survived the ordeal by being passive. That’s generally the way it is in organizations.
– Edgar Schein
A group is working on a business challenge. The group members are under pressure. They have a lot to accomplish and a limited amount of time. After first attempting to develop an overview of their common task, they try to make a plan to ensure an efficient group process. The planning is proving difficult.
Stan: ‘We need a plan for the remainder of today and tomorrow!’
Shirley: ‘Should we make the plan together, or should we split up?’
Stan: ‘It’ll just take 10 minutes’.
Shirley: ‘Okay?’
She raises her eyebrows and looks at Stan. Stan ignores her. The group begins to discuss ...
Get The Elephant in the Room now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
