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The Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations by Diana McLain Smith

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NOTES

images

Part 1

1. Clothier, Bones Would Rain from the Sky, 49.

Chapter 1

1. Kahney, “Being Steve Jobs' Boss.”

2. Morrow, “Steve Jobs Oral History,” 12.

3. Jobs, Stanford University commencement address.

4. Kahney.

5. Kouzes and Posner, Leadership Challenge, 24–25.

6. Heifetz and Linsky, Leadership on the Line, 75.

7. Daniel Goleman's colleagues include Richard Boyatzis and Annie McKee. See, for example, Boyatzis and McGee, Resonant Leadership, 104.

8. See Goleman, Emotional Intelligence. Also see Goleman, Working with Emotional Intelligence.

9. Goleman and Boyatzis, “Social Intelligence,” 76.

10. Other leadership scholars also speak to the importance ...

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