Chapter 14THE INVITATION

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We have arrived at the point where we will put the various aspects of your unique relationship to conflict into practice and turn our attention to the strategic and tactical aspects of using and managing conflict to reach greater levels of success.

In my 25 years of experiences with coaching, working with, and developing leaders, I have discovered, studied, and experimented with a wide variety of models for managing conflict. The majority of these focus on communicating and advocating your position, sharing facts and the thinking behind them, asking the other party what they want, and finding a resolution. Many models ...

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