When strategizing, it is natural to gravitate toward well-defined steps with a clear beginning and end and a timeline for everything in between. The ubiquitous stepwise strategy approaches (i.e., framework approaches) satisfy these desires and may look something like the following:
1. Define problem
2. Analyze data
3. Set goals
4. Create strategy
5. Consider alternatives
6. Create action plan
7. Create control metrics
These approaches include usually between five to ten steps with varying degrees of detail (again, some will not have a strategy step because the entire framework being developed is considered the strategy). The steps may be shown with chevrons as in Figure 11.1, or “plumbing charts,” with many ...
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