CHAPTER 6

THE FIVE AREAS OF EMOTIONAL INTELLIGENCE

Knowing others is wisdom, knowing yourself is enlightenment.—Lao Tzu

The definition of emotional intelligence introduced in Chapter 1 is simple and straightforward. Very often, however, emotional intelligence is misunderstood. In fact, many people think that emotional intelligence is equivalent to social skills. That, however, is like thinking that a car is a steering wheel. You're simply missing a huge part of the picture. Social skills define our relationship to the external world, how we interact with others. Although this is part of emotional intelligence, much of emotional intelligence is about our internal world. And it is our internal world that will drive how we interact and respond ...

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