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The EQ Interview: Finding Employees with High Emotional Intelligence
book

The EQ Interview: Finding Employees with High Emotional Intelligence

by Adele B. Lynn
June 2008
Beginner to intermediate content levelBeginner to intermediate
192 pages
7h 37m
English
AMACOM
Content preview from The EQ Interview: Finding Employees with High Emotional Intelligence
CHAPTER 4
Self-Control or Self-Management
33
Self-Control
Inward OutwardInward
Competency 1—Emotional Expression
Competency 2—Courage or Assertiveness
Competency 3—Resilience
Competency 4—Planning the Tone of Conversations
B
eing aware of our emotions, our impact on others, and our strengths
and weaknesses provides a great first step, but emotional intelli-
gence by no means ends with self-awareness. Awareness of our impact
on others begs the question, What, if anything, do we choose to do to
control or manage our behavior? Self-control or self-management al- ...
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Publisher Resources

ISBN: 9780814409411