Skip to Main Content
The EQ Interview: Finding Employees with High Emotional Intelligence
book

The EQ Interview: Finding Employees with High Emotional Intelligence

by Adele B. Lynn
June 2008
Beginner to intermediate content levelBeginner to intermediate
192 pages
7h 37m
English
AMACOM
Content preview from The EQ Interview: Finding Employees with High Emotional Intelligence
Competency 1: Emotional Expression
Consider the very conscientious manager who wants everything in
his department to be right. He also believes and articulates the com-
pany’s value of treating people in a respectful manner. Yet, when some-
one puts a report on his desk containing errors, he gets so frustrated
that he loses his temper and shouts, “I told you before that this report
has to be right! Why can’t you be more careful?” This manager may
be very justified in his frustration, and certainly an error-free report is
an admirable goal, but the manner in which he expressed his concern
isn’t likely to get a positive result.
Of course, self-management ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Communicate with Teams More Effectively

Communicate with Teams More Effectively

Charles Humble
Hiring Greatness

Hiring Greatness

David E. Perry, Mark J. Haluska
Primal Leadership, With a New Preface by the Authors

Primal Leadership, With a New Preface by the Authors

Daniel Goleman, Richard Boyatzis, Annie McKee

Publisher Resources

ISBN: 9780814409411