FIGURE 5.1 Continued
PRO CON
Service • Can readily give an • Is blind to or unable to
Orientation example of when he give examples of
noticed the needs of recognizing the needs
others of others
• Demonstrates action • Devalues the needs of
that responds to needs others
of others • Is unable to give
• Can give examples of concrete examples of
helping others even actions that helped
outside of his job others
description • Talks in vague
• Points others in the generalities about
direction of help if she helping others
is unable to help the • Puts his own needs
person and work before the
• Offers suggestions or needs of others
solutions to those in need ...