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The EQ Interview: Finding Employees with High Emotional Intelligence
book

The EQ Interview: Finding Employees with High Emotional Intelligence

by Adele B. Lynn
June 2008
Beginner to intermediate content levelBeginner to intermediate
192 pages
7h 37m
English
AMACOM
Content preview from The EQ Interview: Finding Employees with High Emotional Intelligence
I
nfluencing others lies at the heart of many jobs. In today’s work
environments, influence is exercised at many levels—boss to subor-
dinate, peer to peer within departments, peer to peer across depart-
ments, and even grassroots bottom-up influence, where empowered
workers and teams make decisions and influence management to act
upon their decisions. No less important is the need to exert positive
influence with customers, vendors, and patients as we manage these
crucial relationships. Influence, once the primary bailiwick of man-
agement, now often belongs to everyone within the organization. In
many environments, the person with the strongest skills ...
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Publisher Resources

ISBN: 9780814409411