CHAPTER 11
A Final Word
H
iring the right person for the job remains a critically important
task in our organizations. The cost of a bad decision remains high,
both in terms of wasted time and resources and in terms of risk. Also,
the sheer volume of hiring to replace the aging workforce continues
to rise, thus creating a competitive climate for finding talent. These
trends continue to cause employers to use all the resources possible to
find the best person for the job and the organization.
Resources that help in the decision making process include a vari-
ety of fact checking, resume verification, background checks, testing,
and the behavior-based interview ...