APPENDIX 1
Emotional Intelligence
Table of Competencies
AREA OF
EMOTIONAL
INTELLIGENCE DEFINITION COMPETENCIES
Self-Awareness The ability to fully under- Self-Awareness
and Self-Control stand oneself and one’s • Impact on others: An
impact on others and accurate understanding
to use that information of how one’s behavior
to manage oneself or words affect others
productively • Emotional and inner
awareness: An accurate
understanding of how
one’s emotions and
thoughts affect
behaviors
• Accurate self-
assessment: An honest
assessment of strengths
and weaknesses
Self-Control
• Emotional expression:
The ability to manage
anger, stress, excite-
ment, and frustration ...