APPENDIX 2
Questions by Area
and Competencies
Self-Awareness
Impact on • Tell me about a time when you did or said something
Others and it had a positive impact on a coworker, a
customer, or an employee.
• Tell me about a time when you did or said something
and it had a negative impact on a coworker, a
customer, or an employee.
• Tell me about a time when you were surprised about
the positive impact your behavior or words had on a
coworker, a customer, or an employee. How did you
learn this information? What did you do when you
learned this information?
• Tell me about a time when you were surprised about
the negative impact your behavior or words had on a ...