Health care is a high-stakes business. Whether you work for a hospital, a doctor’s office, or some other healthcare facility, you know people’s lives are on the line every day. Failure is not an option. And the pressure to succeed combined with the stress of caring for patients and families, the regulations you must meet, and the many other challenges healthcare professionals face can lead to a big problem, conflict.
The impact of conflict gets expressed in many ways:
A domineering, controlling administrator criticizes others in public settings.
The Outcome: A crippling of creative thinking. Why bother?
Nurses argue about protocol at ...