For the past six weeks, J.C. had been meeting with David Blackmon for an hour a week, offering what J.C. called “sounding board” coaching, where he listened and responded to what David had experienced in the past week. J.C. believed that David needed an intense, quick-start kind of coaching that focused on the short term, rather than long term — or by then David might no longer be the executive director of the foundation.
Every session started with J.C. simply asking David one question: “So what’s going on?” That triggered the extroverted client to start, stopping only when J.C. offered any one of many clarifying questions, such as:
What does that mean?
How did that make you feel?
What did he or she say in response? ...