Innovative Solutions

Recruiting, Retention, and the Role of Technology

A financial services firm needed its talent management infrastructure to more efficiently support the hiring and development of several thousand new employees each year. This process included evaluating the pool of more than 50,000 résumés the company received annually. The executive responsible for fixing the problem had heard good things about the capabilities of several technology vendors selling “talent management solutions,” and his staff was currently evaluating proposals for these new IT applications. But this senior manager had no experience judging these types of investments in talent management infrastructure, and he wanted to make sure his HR department made the ...

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