2
How are we doing and does it matter?
The brief answer is: a lot worse than we think we are. A research project carried out by the Chartered Management Institute and the DTI showed that while two-thirds of directors thought that their organizations were characterized by a good buzz and a feeling of energy, only one third of their middle management agreed. How would your organization score? Statistically, the chances are that it would not do very well. While 48% of directors thought that their leadership was in touch with how their workforce was feeling, only 21% of those in middle management agreed.
Towers Perrin has been measuring and analyzing employees’ workforce attitudes – and the financial impact of these attitudes on their employers ...
Get The Extra Mile now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
