CHAPTER ONE
Leading as Relationship
Leadership is about inspiring people to do what’s needed. If you look over your shoulder and no one’s following you, you are not a leader.
—Roger Ferguson, president and CEO, TIAA
Leadership requires working together. Being in relationship and working with others is how we make progress. And a leader’s biggest challenge is to inspire in others their enthusiastic engagement with a shared goal, whether that is to launch a new product, advance an important cause, improve financial performance, or resolve global challenges.
So how can leaders work most effectively with others? When we think about factors that drive organizational performance, we tend to think about innovation, capital, and strong competitive strategy. ...
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