The Deal with Dignity

The most luxurious possession, the richest treasure anybody has, is his personal dignity.

—Jackie Robinson

Good business strategy must center on people because stakeholders have a vested interest: they can take action, in one way or another, based on their approval or disapproval of what leaders do. So, a top concern for leaders needs to be creating a healthy container for working together with all stakeholders: customers/clients, employees, shareholders, community citizens, regulators, supply-chain constituents, board members, peers, bosses, and even the press. This container includes both the internal cultures we create and the external goals we pursue.

[Y]ou must think long-term. Short-term thinking promotes ...

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