The Extraordinary Power of Leader Humility

Index

• A
• accountability, 104, 115–16, 124, 140–42, 146–48
• achievements, flaunting, 40–41, 61
• acknowledgment of others, 49, 51, 61
• African American, 57, 58, 76–77, 151
• Alaska Air Group, 8, 17, 66–67, 172. See also Tilden, Brad
• Alaska Airlines, 153, 172
• alignment, 9, 12, 62, 71, 74
• Amazon employees, 65
• American Icon (Hoffman), 11–12, 117
• Amiel, Henri Frederic, 175
• arrogance, 19, 20, 21
  • absence of, 22–23
  • attracting and retaining talent, 56
  • behaviors associated with, 22–23
  • cultural assimilation expected, 43
  • dignity of others and, 33
  • self-promotion, 49–50
  • shared sense of, 33
  • superiority, sense of, 22, 33, 35, 39–41, 43, 158
• Ashford, Orlando, 17, 21–22, 48, 57, 151, 153
  • bio, 162. See also Holland America Line
• Asian American, 54, 58, 151
  • Japanese ...