Preface

Seattle has spawned many organizations with global impact whose success and innovation have changed the way we live and work. The city thrives on energies from Amazon, Boeing, Costco, Microsoft, Starbucks, and the Bill & Melinda Gates Foundation, to name only a few. It is in this rich climate that I have been fortunate to lead business executive programs at two universities for the past two decades. This gave me the opportunity to work with a number of CEOs who are brilliant leaders. I have been inspired by their commitment to leading well and privileged to see the positive effects they have on followers and organizational outcomes. I have also seen the negative effects caused by many other leaders—and I have made and learned from mistakes ...

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