Contents
D2 Design the Complete Experience
Coda Getting Your Money's Worth
PART II Tools: Maps, Planners, Scorecards, and Checklists
Tool I.1 6Ds Application Scorecard
Tool I.4 Wisdom from the Field
Tool D1.1 6Ds Outcomes Planning Wheel
Tool D1.2 Flow Chart: Is Training Necessary?
Tool D2.1 Manager's Guide to a Pre-Training Discussion
Tool D2.2 Sample Learning Contract
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