3. Challenge the Process

Challenge is the crucible for greatness. Exemplary leaders are pioneers at taking the initiative in searching for innovative ways to improve their own work, that of their teams, and of their organisations. Rejecting the status quo, they experiment and take risks, treating the inevitable mistakes as important learning opportunities and creating a safe environment in which others can learn from failures as well as from successes. Always open to new opportunities that test their abilities, leaders know that innovation comes more from listening than from telling. Great leaders are great learners. They get ‘out of the box’ ...

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