Chapter 8Reflection
Why do we fail at improving a process the next time? Why do we fail at learning from our mistakes? Why do we fail at being grounded and bringing ourselves to a higher level? Reflection may be a key factor for the gap in our thinking.
Reflection is a key part of the way most at Toyota think. Reflection is not about who do we blame, it is more about what did we learn. How can we take the learning from our failures and improve? How can we take our successes and build upon them so we can be even better the next time? How could we complete this task faster the next time? What work could we move outside of the event? What could be pre-work and what could be post-work? Are we really winning? Are we ...
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