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The Frictionless Organization
book

The Frictionless Organization

by Bill Price, David Jaffe
June 2022
Intermediate to advanced content levelIntermediate to advanced
304 pages
7h 14m
English
Berrett-Koehler Publishers
Content preview from The Frictionless Organization

REDESIGN 9

If you think good design is expensive, you should look at the cost of bad design.

—Dr. Ralf Speth, Chief Executive Officer,Jaguar Land Rover

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Image WHAT IS “REDESIGN” AND WHY IS IT IMPORTANT?

Organizations need to Redesign in order to improve their performance continuously and to deal with the implications of the actions described in the eight prior chapters (chapters 1–8). These improvement processes will prevent friction from recurring and help the organization react to external forces and competitor actions (see figure 9.1). The need ...

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Publisher Resources

ISBN: 9781523000166