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The Front-Line Leader: Building a High-Performance Organization from the Ground Up by Chris Van Gorder

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Chapter SixTake Care of the “Me”

When I think of work experiences I don't want for our front-line staff, I think of my father, Harold Wilfred Van Gorder. He grew up in Hamilton, Ontario, and served in World War II as a hand-to-hand combat expert in the Canadian army. After the war, he moved to California and got a job delivering fresh milk to private homes. With the rise of supermarkets during the 1960s, not as much milk was being delivered, so his employer transferred him to a milk bottling plant. The work was physically demanding, but my father appreciated it and always did his best.

The good feelings did not last. By the 1970s, my father's body wasn't as strong or as quick as it once had been, and back injuries he received during the war ...

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