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Chapter 4
Personal Learning Challenges
vercoming all the mind-blocking impediments to think-
ing clearly is a tough challenge for any of us. We have to
go back to the beliefs on which we have based our lives and
restructure them to reflect entirely different values. There are
three factors that get in the way of our ability to think clearly:
intense personal dislike, perceived wrong-doing or unfairness,
and religious, racial, or sexual hypersensitivity.
Theoretically, we leave all those extraneous issues behind
when we go to work, but in practice, that discipline often fails
us when something happens that triggers a reflexive response. ...