The Front Line Guide to Thinking Clearly

Thinking Clearly

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Thinking clearly dictates telling the truth. It dictates offering

others access to information that is accurate and is not dis-

torted so they can correct false impressions. And maybe most

of all, thinking clearly means treating others as responsible

adults, and expecting them to behave accordingly.

Religious, Racial, and Gender Hypersensitivity

Thinking clearly is a lot harder when the problem involves

religion, race, or gender. Any kind of eyebrow-raising epi-

sode involving an individual claiming minority status is

bound to frighten even the most competent manager. They

know before the fact that they’re probably going ...